Policy References

Our policies are informed by the following Australian and Victorian consumer protection, health and privacy guidance:

• Australian Consumer Law — consumer rights and remedies
  Australian Competition and Consumer Commission (ACCC): Repair, replace, refund, cancel
• Fair contract terms, deposits and cancellation provisions
  Consumer Affairs Victoria: Unfair contract terms
• Price transparency
  ACCC: Price displays
• Card payment surcharges
  ACCC: Card surcharges
• Gift cards and vouchers
  Consumer Affairs Victoria: Gift vouchers and gift cards
• Hygiene and infection prevention for beauty services
  Victorian Department of Health: Hair, beauty, tattooing and skin penetration industries
• Health information privacy
  Victorian Department of Health: Health Records Act
• Disability access and discrimination protections
  Victorian Equal Opportunity and Human Rights Commission: Disability discrimination and vilification
• Studio professional boundaries
  Stacey Lee Studio: Professional Conduct & Zero-Tolerance Policy

Our 24-hour cancellation notice period and professional conduct requirements are studio policies, not government-prescribed rules. These references do not imply government approval or endorsement of our terms. Nothing in our policies excludes or limits rights available under Australian Consumer Law or other applicable legislation.